Wig care guide · Human hair wigs

The complete wig care guide

Protect your investment. Preserve your hair.

A luxury human hair wig keeps its softness, movement and natural look when you care for it the right way. With care, it lasts 3 to 5 years. Here’s how to put it on, wash it, condition it, dry it and protect the lace, starting with the most important step: a clean scalp.

Start here

The five golden rules

  1. Clean scalp, clean wig. Wear it over clean, dry hair and scalp, so oil and residue never transfer into your wig.
  2. Wash before buildup becomes a problem. Regular cleaning helps prevent oil buildup, tangling and matting.
  3. Conditioner belongs on the mid-lengths and ends. Never conditioner, oils or heavy treatments on the lace or roots.
  4. Protect the lace. No pulling, scratching, rubbing or excess tension.
  5. Consistency protects your investment. Daily and weekly care keeps your wig beautiful for longer.

Every day

It starts with a clean scalp

Your scalp makes oil. During the day it mixes with sweat, dead skin and hair products, and it transfers onto the inside of your wig: the lace, the knots and the roots.

Your daily routine

  1. Take your wig off before bed, whenever your wig’s attachment allows.
  2. Gently cleanse your scalp of oil, sweat and residue, with a gentle cleanser that suits your skin and hair. Can’t wash it fully? Use a non-oily scalp-cleansing product in between.
  3. Let your scalp and your own hair dry completely.
  4. Check both are clean and free of product residue. Then put your wig on.

Daily cleansing doesn’t have to mean shampooing every day. Choose a method that suits your scalp type and sensitivity.

Too much buildup leads to

  • Greasy, heavy roots
  • Clumping and tangling
  • Matting around the lace and roots
  • Residue inside the cap
  • A wig that breathes less and feels less comfortable
  • A wig that wears out sooner

Keep these off your scalp under your wig

  • Scalp oils
  • Heavy moisturizers
  • Greasy hair treatments
  • Oil-based serums
  • Heavy leave-in conditioners
  • Thick styling creams
  • Too much dry shampoo
  • Anything that leaves a sticky or oily residue

Using a prescribed scalp treatment? Follow your healthcare professional’s instructions.

Always wear your wig over clean, dry hair and a clean, dry scalp. Never over oil, grease or product buildup.

Oily scalp

Oily scalp? Your routine.

Oil from your scalp goes straight onto the lace and the roots, especially when you wear your wig for long hours. The roots start to look heavy, sticky or clumped, and left alone, it can lead to severe tangling and matting. Oil buildup can also contribute to hair loss in the wig.

Every day

  • Cleanse your scalp of oil and sweat
  • Check the hairline and where the wig touches your scalp
  • Put it on only over a dry scalp and dry hair
  • No oils or conditioners under the wig

Every 2–3 days

  • Look inside the cap
  • Check the lace for oil and product residue
  • Check the roots for clumping or a greasy look
  • Gently clean what needs it

Or sooner, when needed.

At least once a week

  • Thoroughly clean the inside of the cap
  • Focus on the lace and everything that touches your skin
  • Remove oil and residue with a suitable shampoo
  • Rinse until no shampoo is left

Very oily scalp? Clean the cap more than once a week. Never let visible oil build up for weeks.

Every time you wear it

How to put on your wig

Do it the same way every time. It keeps your wig secure and protects the lace.

Step by step

  1. Start with clean, dry hair and a forehead free of makeup.
  2. Put on your wig grip. Wear it every time you wear your wig, so it stays secure and doesn’t slip.
  3. Place the lace directly on your forehead.
  4. Secure the comb at the nape.
  5. Gently pull the wig back to your hairline, adjusting from the back.

Hands off the lace

  • Adjust from the back, and avoid pulling from the front of the lace.
  • Never touch the lace unless you absolutely have to.
  • Always put your wig on first, then your makeup. Avoid touching the lace while you apply it.

How often

How often should you wash your wig?

It depends on your scalp, how often you wear your wig, how active you are and how much product you use.

2–3 weeks

Straight or blow-dried wig, normal scalp. Wash about every 2 to 3 weeks, depending on how often you wear it.

1–2 weeks

Oily scalp, daily wear. Or sooner if the roots get greasy or the cap collects oil.

Weekly

Curly or wavy wig. Wash and condition it once a week, or as your curl pattern and products need.

As needed

Very oily scalp or heavy sweating. Check the cap often and clean it when needed. A full wash may be needed more often.

By use

Occasional wear. Wash by how much you wear it, not by the calendar.

It’s time to wash when

  • The roots feel oily or sticky
  • The hair starts to clump
  • The lace looks greasy
  • The cap has sweat or residue
  • The hair feels heavy or coated
  • Styling products are building up
  • It has an unpleasant smell
  • It’s harder to brush

Wash before it tangles or mats.

Watch: step by step

How to wash a wig

Watch Shlomi wash a human hair wig in our New York salon, start to finish. He cleans the inside of the cap first, then washes and conditions the hair, then shows you three ways to style it. Here’s every step.

  1. Clean the inside of the cap first. Flip your wig inside out and hold it gently in your palms. Wet the entire wig.
  2. Dab shampoo on the lace. Never rub. Take a bit of shampoo and dab it on the lace. Then do the same on the back of the cap.
  3. Leave it for one minute. Rinse well, and repeat if needed. Oily scalp? Do this once a week. No excuses.
  4. Put it on a wig head. Flip the wig right side out and place it on a wig head, to prevent hair inversion.
  5. Shampoo the hair twice. Always. Really saturate it. One shampoo only removes the first layer of buildup; the second cleans the hair thoroughly. Then rinse the shampoo out well, until the water runs clear.
  6. Condition, two inches from the lace. Apply conditioner starting two inches away from the lace. Let it sit for 30 minutes to an hour, then rinse until the water runs clear.
  7. Towel dry and detangle. Place your wig on a stand, towel dry it gently and detangle with a paddle brush. Always start at the ends and work your way up.
  8. Style it your way. Want volume? Hold the lace with your fingers and brush backward with a tail comb. For a flat look, open the center part and brush down. For natural movement, scrunch the hair and let it dry.

That’s it. Your wig stays fresh, natural and ready to wear.

Always two shampoos, never one. One shampoo only removes the first layer of buildup. For clean hair with no buildup, wash it with two shampoos, minimum.

Good to know

  • Brush out any tangles before you wash, from the ends up to the roots, holding the hair near the base. Never pull on the lace.
  • Curly hair: follow the detangling instructions for your curl pattern.
  • Use lukewarm water, pointed downward, the way the hair falls. No hot water, no scrubbing, no twisting or rubbing the hair together.
  • Use a suitable shampoo without conditioner. We recommend Pureology Hydrate.
  • Light pressure on the lace and cap: rubbing or scratching can damage the lace and loosen hand-knotted hairs.
  • Rinse out every bit of shampoo. Shampoo left behind coats the hair and can irritate your scalp.

Oil and product buildup

Clarifying shampoo for wigs

Regular shampoo doesn’t always lift heavy buildup of scalp oil, silicone and styling products. A suitable clarifying shampoo can.

How often

  • Oily scalp, worn daily: once a week.
  • Dry scalp: Pureology Hydrate works well for you.
  • Worn regularly: about once a week, when buildup calls for it.
  • Oily scalp: as part of your cap cleaning, weekly or more often if needed.
  • Little buildup: less often, so the hair doesn’t dry out.

How to use it

  1. Wet the hair and cap with lukewarm water.
  2. Work a small amount through the areas with buildup.
  3. Gently cleanse the inside of the cap and the lace, without scrubbing or tangling the roots.
  4. Rinse thoroughly. Repeat only if needed.

Clarifying shampoo can be drying and can affect color-treated hair and some wig materials. Use one that suits your wig, and follow any personal instructions we give you. Never use household detergents, degreasers or abrasive cleaners on the hair. Clarifying removes buildup; it can’t undo structural damage or severe matting.

A key rule

Conditioner: mid-lengths to ends only

Never put conditioner on the lace, the knots or the roots. It builds up at the base of the wig, leading to greasy roots, clumping and buildup that’s hard to remove. On the knots, it can also increase slippage and shedding.

How to condition

  1. After shampooing twice, gently squeeze out the water.
  2. Apply conditioner starting 2 inches away from the lace, and work it through to the ends.
  3. Keep it off the lace, the knots and the roots.
  4. Leave it on for 30 minutes to an hour. After 10 minutes, gently brush the wig.
  5. Rinse until the water runs clear.

Never on the roots or lace

  • Conditioner, hair masks, deep treatments
  • Hair oils, argan oil, coconut oil
  • Heavy leave-in conditioners
  • Silicone-heavy serums
  • Thick styling creams

Curly or wavy wig? Wash and condition it once a week. After rinsing, gently brush it with conditioner while it’s still in the sink. Then towel dry to remove excess water, and let it air dry completely.

After the wash

Drying and styling

Drying

  • Squeeze the water out. Don’t twist.
  • Gently blot with a soft microfiber towel. Don’t rub.
  • Place it on a wig head or a ventilated wig stand.
  • Detangle with the right brush, from the ends up.
  • Let the wig air dry completely before you style it, cap and lace included.
  • Use heat only when needed, and never hot air straight on the lace or knots.

Heat styling

  • Use professional tools.
  • Always use a lightweight heat protectant on the lengths, away from the roots and lace.
  • Up to 380°F (193°C), lower whenever you can.
  • Don’t go over the same section again and again.
  • Never put hot tools against the lace or the cap.

Daily brushing

  • Brush at the end of every day, with the right brush.
  • Wigs often tangle at the nape, so start there: on a flat surface, from the ends toward the top, with one hand on the nape to hold the wig.
  • Then brush the rest gently, from the ends up, in sections.
  • Hold the hair to take tension off the roots.
  • Never force a brush through a tangle.
  • Curly wig? Use the right detangling technique for it.
  • Use as little product as you can, away from the roots.

Your part and volume

  • Use a tail comb to refine your part and style your wig.
  • For a flat look, brush it close to your head. For volume, brush it back.
  • Brushing back for volume? Place a finger on the lace at your forehead, so the lace doesn’t stretch.

Never wear or store your wig with a damp cap. And don’t brush hard while the lace is wet: wet lace stretches more easily.

Lace front wigs

Protect the lace and your hairline

The lace is the most delicate part of your wig. Each hair may be knotted to it individually, so how you handle it matters.

Every time you wear it

  • Don’t pull on the lace when you put your wig on or take it off.
  • Don’t scratch the lace with your nails.
  • Brush gently at the hairline.
  • Keep oils, thick creams and greasy products away from the hairline.
  • Keep the lace free of scalp oil.
  • During wear, the lace can collect sweat, oil and residue. Gently clean it with dish soap or a makeup remover wipe, as needed.
  • Never touch the lace unless you absolutely have to.
  • Follow professional instructions when you remove adhesives.

Makeup and lace

Keep makeup off the lace. Make sure your forehead is free of makeup before you put your wig on. We always recommend putting your wig on first and doing your makeup after, so makeup never reaches the lace, and avoid touching the lace while you apply it. Foundation, concealer and powder damage it and make it more visible, so the hairline looks less natural, and the oils in most makeup can cause hair loss where it sits. Gently clean off any that reaches the lace.

Everyday life

Sleep, sun, workouts and storage

Sleeping

Take a removable wig off before you sleep. Sleeping in it can stretch the cap, and adds friction, tangling and tension on the lace. Wig made for extended wear? Follow your personal attachment and sleeping instructions.

After a workout

Take your wig off when you can, cleanse the sweat and oil from your scalp and let it dry completely. Then check inside the cap, and clean it when needed.

Sun, swimming and showers

Avoid wearing your wig while swimming in a pool or the ocean, or in the shower. Limit sun exposure, and avoid lying on the beach in your wig, to prevent color fading and oxidation.

Storage

Always on a wig stand when you’re not wearing it: completely dry, out of direct sunlight, away from humidity, dust and heat, and never squeezed into a tight space.

Tangling and matting

How to prevent wig matting

Matting comes from friction, product and oil buildup, washing the wrong way and not detangling enough.

Prevent it

  • Keep your scalp clean.
  • Wash the wig regularly, and clean inside the cap.
  • Remove oil and styling-product residue.
  • Keep conditioner off the roots and oils off the lace.
  • Brush and detangle every day, from the ends all the way to the roots. Keep a brush with you, and never let knots build up.
  • At the end of each day, brush the nape first. That’s where wigs often tangle.
  • A serum on the ends: we recommend Davines oil, especially at the nape, where wigs usually mat.
  • In winter, bring your wig forward on both sides, so it doesn’t get trapped inside your jacket.
  • Take a removable wig off before you sleep.
  • Book professional maintenance when needed.

Call us if you notice

  • Hair bunching near the roots
  • Tangling that stays after washing
  • Hair sticking together around the lace
  • Heavy oil buildup
  • Unusual shedding
  • Changes in the lace

Severe matting? Bring it to us. Pulling it apart yourself can permanently damage the hair or the lace.

Professional care

Maintenance and repairs

Home care comes first. When something doesn’t resolve with it, contact our salon: Shlomi Mor Wigs provides professional maintenance and repair for Shlomi Mor wigs.

Bring it to us

Any alteration made outside Mor Wigs LLC, by another salon, stylist or individual, or by you, voids all warranties, services, guarantees and complimentary adjustments. Bring your wig to us for:

  • Color changes and toning
  • Keratin, relaxing or straightening
  • Styling, chemical or technical work
  • Adding or ventilating hair
  • Lace cutting, reshaping or repairs
  • Knot processing
  • Cap adjustments
  • Structural changes

Our care policy

Luxury human hair wigs need consistent care. Without good scalp hygiene and regular removal of oil and product buildup, a wig can deteriorate early.

Damage associated with excessive oil accumulation, neglected maintenance, improper washing, aggressive brushing, or unauthorized chemical treatments is not covered as a manufacturing defect under Shlomi Mor Wigs’ care policy. Shlomi Mor Wigs does not assume responsibility for damage resulting from unauthorized third-party alterations or chemical services, subject to applicable law and the terms of your purchase. Individual circumstances will be assessed according to the applicable purchase terms and consumer protection laws.

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Your wig care checklist

Every day

  • Wear your wig over clean, dry hair and scalp
  • Wear your wig grip
  • Remove excess oil and sweat
  • No heavy products on your scalp
  • Conditioner and oils away from the roots
  • Brush at the end of the day, nape first
  • Check the hairline and lace

Every week

  • Look inside the cap
  • Clean the cap, especially with an oily scalp
  • Remove oil and product buildup
  • Clarifying shampoo when needed
  • Check the roots for tangling or clumping
  • Curly or wavy wig: wash and condition

Every 1–3 weeks

  • Wash your wig, by your scalp and how often you wear it
  • Two shampoos, minimum, never one
  • Condition the mid-lengths to ends only
  • Let your wig air dry completely
  • Check for anything that needs maintenance

Wig care questions

How often should you wash a human hair wig?

A straight or blow-dried wig, with a normal scalp and regular wear: about every 2 to 3 weeks, depending on how often you wear it. With an oily scalp or daily wear, about every 1 to 2 weeks. A curly or wavy wig: wash and condition it once a week. Wash sooner whenever the roots feel oily, the hair clumps or the cap collects oil.

How do you wash a human hair wig?

Brush out the tangles first, from the ends up to the roots. Wet the hair with lukewarm water, always pointing the water downward. Always shampoo twice, never once, with a suitable shampoo without conditioner (we recommend Pureology Hydrate), gently cleansing the cap and lace. Apply conditioner starting 2 inches away from the lace and work it through to the ends. Leave it on for 30 minutes to an hour, gently brushing the wig after 10 minutes, then rinse until the water runs clear. Towel dry gently, place it on a wig head and let it air dry completely.

What shampoo should I use on my wig?

A suitable shampoo without conditioner. We recommend Pureology Hydrate. Brush out any tangles first, then always shampoo twice, never once, before you condition. For heavy oil and product buildup, use a suitable clarifying shampoo when needed.

Why should you shampoo a wig twice?

Because one shampoo only removes the first layer of buildup. It doesn’t clean the hair thoroughly. For clean hair with no buildup, always wash your wig with two shampoos, minimum, never just one. Condition only after the second.

How do you put on a lace front wig?

Start with clean, dry hair and a forehead free of makeup. Put on your wig grip: wear it every time, so your wig stays secure and doesn’t slip. Place the lace directly on your forehead, secure the comb at the nape, then gently pull the wig back to your hairline, adjusting from the back. Avoid pulling from the front of the lace.

How do I care for my wig if I have an oily scalp?

Cleanse your scalp every day, and put your wig on only over a dry scalp and dry hair. Check the cap, lace and roots every 2 to 3 days. Clean the inside of the cap at least once a week, more often if your scalp is very oily, and wash the wig about every 1 to 2 weeks.

How do you clean the lace on a wig?

During wear, the lace can collect sweat, oil and residue: gently clean it with dish soap or a makeup remover wipe as needed. When you wash your wig, gently cleanse the lace front, the lace top, the hairline and anywhere that touches your scalp, with light pressure only. Rubbing or scratching can damage the lace and loosen hand-knotted hairs. Never touch the lace unless you absolutely have to, and keep oils, creams and makeup away from the hairline.

What if I get makeup on my lace?

Keep makeup off the lace: it should always be clean. Make sure your forehead is free of makeup before you put your wig on. We always recommend putting your wig on first and doing your makeup after, so makeup never reaches the lace, and avoid touching the lace while you apply it. Makeup damages the lace and makes it more visible, so your hairline looks less natural. Most makeup also contains oils, which can cause hair loss where it sits. If makeup does reach your lace, gently clean it off.

How do I keep my wig from looking flat at the front?

Watch the answer

Sometimes the hair at the lace goes flat, then falls forward into the lace. To prevent it, do this when you’re done wearing your wig for the day: take a water spray and put a finger on the lace. This is very important. Spray some water on the hair, then brush it all back, off your face. By morning, the front dries beautifully, ready to go, with no hair falling into your lace.

How do I fix a visible line at my wig's hairline?

Watch the answer

Sometimes the baby hairs along the front of your lace get stuck, and that creates a visible line across your forehead. The fix takes seconds. All you need is a fine-tooth comb. Gently place the tip of the comb under those little hairs, then move it away from the lace, not towards it. The tiny hairs come away from the lace and fall more naturally along your hairline. Be gentle: you don’t want to pull or damage the lace.

Can I use conditioner on my wig?

Yes. Apply it starting 2 inches away from the lace and work it through to the ends, then leave it on for 30 minutes to an hour. Never put conditioner, masks, oils or heavy treatments on the lace, the knots or the roots: they build up at the base and can lead to greasy roots, clumping, slippage and shedding.

How often should I use clarifying shampoo on my wig?

Oily scalp, and you wear your wig every day? Use a clarifying shampoo once a week. Dry scalp? Pureology Hydrate works well for you. On a wig you wear regularly, about once a week when buildup calls for it. With an oily scalp, as part of your regular cap cleaning, weekly or more often if needed. With little buildup, less often, because clarifying can dry the hair.

How do I stop my wig from matting?

Brush it every day, and keep a brush with you.

  • Brush from the ends up. Start at the ends and work all the way to the roots. Detangle every day.
  • Start at the nape. Wigs often tangle there. At the end of every day, brush the nape first on a flat surface, from the ends toward the top, with one hand on the nape to hold the wig.
  • Use a serum on the ends. We recommend Davines oil, on the ends only, especially at the nape. That’s where wigs usually mat.
  • Watch your jacket. In winter, a wig can get caught inside coats and jackets. Bring it forward on both sides so it doesn’t stay trapped at the back.
  • Keep it clean. Keep your scalp clean, wash the wig regularly and clean the inside of the cap. Keep conditioner and oils away from the roots and lace.
  • Take it off at night. Take a removable wig off before you sleep.

Severe matting? Bring it to us rather than pulling it apart yourself.

What heat can I use on a human hair wig?

Up to 380°F (193°C), and lower whenever you can. Let the wig air dry completely before you style it, and always use a lightweight heat protectant on the lengths. Use professional tools, and never put hot tools against the lace or the cap.

Can I swim or shower in my wig?

Take it off first: avoid wearing your wig while swimming in a pool or the ocean, or in the shower. Limit sun exposure too, and avoid lying on the beach in your wig, to prevent color fading and oxidation.

How do I care for a medical wig?

The same way, starting with a clean, dry scalp every day and nothing oily or heavy on your scalp under the wig. If you use a prescribed scalp treatment, follow your healthcare professional’s instructions. More about our medical wigs

Can I color my wig or have a keratin treatment at another salon?

Bring it to us instead. Any alteration made outside Mor Wigs LLC, by another salon, stylist or individual, or by you, immediately voids all warranties, services, guarantees and complimentary adjustments. That includes color changes and toning, keratin treatments, styling, chemical or technical work, adding or ventilating hair, cutting, reshaping or repairing the lace, cap adjustments and structural changes. Once a wig has been altered elsewhere, Mor Wigs LLC is not responsible for damage or color issues, hair loss, lace tears, cap damage, weakened knots or dissatisfaction with the result, subject to applicable law.

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Our team is here to help you preserve the beauty and condition of your Shlomi Mor wig.

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